Privacy Policy

1. Who We Are

Smooth Operator OS is operated by Raw Marketing Group, a Nevada-based company. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our product.

Contact: info@smoothoperatoros.com

2. Information We Collect

We collect the following categories of information:

• Contact information: Your name and email address, provided when you sign up for updates, download a lead magnet, or make a purchase.
• Payment information: Payments are processed by Stripe. We never store your card number, CVV, or full payment details on our servers. Stripe handles all payment data in compliance with PCI-DSS standards.
• Usage data: We collect standard web analytics data, including pages visited, time on site, and referral sources, to understand how our site is used and improve it.
• Device and browser data: IP address, browser type, operating system, and similar technical data collected automatically when you visit our site.

3. How We Use Your Information

We use your information to:

• Deliver the product and any related resources you have purchased or requested
• Send you transactional emails (receipts, access instructions, onboarding guidance)
• Send you marketing emails related to Smooth Operator OS, including tips, updates, and offers
• Measure and improve the performance of our website and marketing campaigns
• Comply with legal obligations

You can unsubscribe from marketing emails at any time using the one-click unsubscribe link in the footer of any email we send you.

4. Analytics and Advertising Pixels

Our website uses the following tracking technologies for measurement and advertising:

• Google Analytics: We use Google Analytics to understand site traffic and user behavior in aggregate. Data is processed by Google in accordance with their Privacy Policy.
• Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant ads to people who have visited our site (retargeting). Data is processed by Meta in accordance with their Data Policy.

These tools may set cookies on your browser and collect data about your visit. You can opt out of interest-based advertising through your browser settings or platform-level ad preference controls.

5. Data Sharing

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We may share data with service providers who help us operate our business (such as Stripe for payment processing and email service providers for sending messages), and these providers are contractually bound to protect your data and use it only to provide services to us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve any disputes. If you request deletion of your data, we will remove it from our active systems within 30 days, subject to any legal retention requirements.

7. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, email us at info@smoothoperatoros.com. We will respond within 30 days.

8. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Nevada, USA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes at this URL with a revised effective date. Your continued use of our site or services after changes are posted constitutes your acceptance of the revised policy.

11. Contact

Raw Marketing Group
Email: info@smoothoperatoros.com